Tell me what you want – what you really, really want

Reading between the lines has never been so easy, writes Kirsten Levermore [button type=”large” color=”black” rounded=”1″ link=”″ ]READ THE FULL GRAPHIC VERSION[/button] Since the dawn of marketing, we have longed to know what customers really think of us. The modern incarnation of opinion-mining can now bring us the emotion behind the words of surveys, online … Read more