airline

Maximum velocity

by Joe Perfetti

The speed a business moves … Read more

Categories Finance Tags airline, aviation, sales

The write stuff

by Jon Picoult

A great customer experience can … Read more

Categories Blogs, Marketing Tags airline, marketing

Chinese hospitality continues to define the future of air travel

by Kirsten Levermore

Accepting a record-breaking eighth consecutive … Read more

Categories Blogs, Innovation Tags air, airline, award, China, customer service

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“You cannot blame bad outcomes on AI models. You need governance, explainability and human oversight”
IBM's Deema Alathel, in the Dialogue Interview

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