Jon Picoult

The write stuff

by Jon Picoult

A great customer experience can … Read more

Categories Blogs, Marketing Tags airline, marketing

What lies beneath

by Jon Picoult

Great marketing is soon ruined … Read more

Categories Blogs, Marketing Tags consumer experience, customer experience, telecommunications

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“One of the most significant facts about humanity may finally be that we all begin with the natural equipment to live a thousand kinds of life but end in the end having lived only one.”
Clifford Geertz

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