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Jon Picoult

The write stuff

A great customer experience can … Read more

Categories Blogs, Marketing Tags airline, marketing

What lies beneath

Great marketing is soon ruined … Read more

Categories Blogs, Marketing Tags consumer experience, customer experience, telecommunications

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“Rather than fading away, globalization is morphing – from connectedness via atoms to that via bits.”
Anil Gupta & Haiyan Wang – Dialogue Q2, 2025

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