Pamay Bassey discovered the secret to learning in 365 days – and unlocked business value that will last a lifetime READ THE FULL GRAPHIC VERSION Challenging times bring many things to an end – projects, jobs, even organizations. But they also offer the opportunity for new beginnings. A crisis can be the perfect moment to … Read more
In complex, unbounded systems, every interaction is meaningful READ THE FULL GRAPHIC VERSION Under lockdown, boundaries have at once become both greater and fewer. The physical boundaries between us have increased to an extent that would have been presented as science fiction, had anyone suggested it in the autumn of 2019. How we miss a … Read more
Ed and Peter Schein say that arrogant individualism belongs in the past READ THE FULL GRAPHIC VERSION Edgar ‘Ed’ Henry Schein is a leadership veteran of the old school. He survives Kurt Lewin and Douglas McGregor, two of the greatest thinkers of the post-war age, with whom he worked at MIT. He lived through the … Read more
READ THE FULL GRAPHIC VERSION The professional poker player, Annie Duke, has written that the outcome of any given poker hand is based on two factors: the cards she and other players are dealt, and her skill in playing the hand. At its simplest, her aim is to achieve a positive strategic outcome. Leaders in … Read more
Everyone wins, including men, when feminine leadership behaviours take centre stage READ THE FULL GRAPHIC VERSION If someone said that you “negotiate like a woman”, what would you think? Would you think they meant you were too emotional? Would you take it as an insult, insinuating that women are no good at negotiation? Negotiation has … Read more
When Pramod Bhasin created financial services firm Clix, he realized it needed a culture that put customers first and overcame industry norms READ THE FULL GRAPHIC VERSION Shortly after Steve Jobs returned to Apple in 1997, the company launched its legendary ‘Think Different’ ad campaign. Featuring iconic people who had changed the course of history, … Read more
Arianna Huffington grasped empathy before many leaders even talked about it Sometimes it is easier to define a concept by the things that it is not. Empathy, Arianna Huffington realized, is not “quaint behaviour to be trotted out during intermittent holiday visits to the food bank”. Her epiphany came during a conversation with the late … Read more
READ THE FULL GRAPHIC VERSION Kate Cooper urges decision makers, ‘lead us not into something worse’ Mistakes provide critical experience. Many managers and leaders learn their craft by getting things wrong. They review, revise, redo. Much of the time, their second attempt is better than their first. Poor leadership is not always the consequence of … Read more
READ THE FULL GRAPHIC VERSION Perry Timms uncovers the Schneider Culture Model Time to reboot this column: from smartphone apps, to organizational ‘apps’ – the big ideas that help make sense of how we interoperate with each other and with systems of work. My first pick flows, inevitably, from thinking about the pandemic’s impact on … Read more
READ THE FULL GRAPHIC VERSION Coaches can help leaders and key workers alike adapt to the new normal We are living and leading in times where nothing is predictable. Uncertainty, anxiety, frustration: for many of us, these emotions define our days far more than optimism, future-orientation and a focus on reaching new highs in our … Read more