Build a culture of hope

There’s an organizational competency which is rarely discussed but much needed READ THE FULL GRAPHIC VERSION Similar to many of you, I’ve been thinking a lot about hope in our personal lives. Sometimes hope feels fleeting – an emotion that I can’t sustain for very long by myself. At other times, it feels as real … Read more

Culture by design

When Pramod Bhasin created financial services firm Clix, he realized it needed a culture that put customers first and overcame industry norms READ THE FULL GRAPHIC VERSION Shortly after Steve Jobs returned to Apple in 1997, the company launched its legendary ‘Think Different’ ad campaign. Featuring iconic people who had changed the course of history, … Read more

Breakthrough innovation demands a shift in culture

READ THE FULL GRAPHIC VERSION Take a leap Too much so-called innovation is dressed-up incrementalism: a series of entirely predictable changes that are minimalist, gradualist and build on what is already there. I prefer to use a word beloved of Charles Darwin. When discussing trends in biological evolution, he talked about the opposite of incrementalism … Read more

Modelling culture

READ THE FULL GRAPHIC VERSION Perry Timms uncovers the Schneider Culture Model Time to reboot this column: from smartphone apps, to organizational ‘apps’ – the big ideas that help make sense of how we interoperate with each other and with systems of work. My first pick flows, inevitably, from thinking about the pandemic’s impact on … Read more

Longing to belong

READ THE FULL GRAPHIC VERSION Shared values create a powerful sense of meaning As an immigrant who came to the US at a young age, the word ‘belonging’ holds special meaning for me. Being an immigrant, or in any way a ‘first generation’ in leaving one community and entering another, can be deeply unsettling. You … Read more

Make culture visible before you change it

READ THE FULL GRAPHIC VERSION Rise to greet the unseen hand, writes Liz Mellon There’s an apocryphal story about a group of monkeys, whose keepers prevent them from reaching a tempting bunch of bananas by spraying them with water. Once the monkeys have learned to keep away from the bananas, one by one, the keepers … Read more

Yes, culture matters in tech too

Those who don’t learn from history are doomed to repeat it, writes Vivek Wadhwa [button type=”large” color=”black” rounded=”1″ link=”″ ]READ THE FULL GRAPHIC VERSION[/button] Unfortunately, Apple doesn’t fall far from the tree. A Western tech brand developed by Westerners for Westerners seems incapable of pivoting to new markets. Its forays into China are underwhelming. Prospects … Read more

Ancient stonemasonry holds the key to modern leadership

[button type=”large” color=”black” rounded=”1″ link=”″ ]READ THE FULL GRAPHIC VERSION[/button] Years ago, I took a stone-carving course. My instructor, an Italian stonemason with 50 years’ experience, started the first lesson by saying, “I am going to teach you the same technique that Michelangelo used to carve his work.” My expectations suddenly raced forward as I … Read more

Novartis: Culture is at the heart of performance

The chief executive of Novartis Pharmaceuticals has a clear focus on culture to make a bigger difference for patients and the business, finds Liz Mellon [button type=”large” color=”black” rounded=”1″ link=”″ ]READ THE FULL GRAPHIC VERSION[/button] Paul Hudson joined Novartis as chief executive of the Novartis Pharmaceuticals business unit on 1 July 2016, having held a … Read more