Breakthrough innovation demands a shift in culture

READ THE FULL GRAPHIC VERSION Take a leap Too much so-called innovation is dressed-up incrementalism: a series of entirely predictable changes that are minimalist, gradualist and build on what is already there. I prefer to use a word beloved of Charles Darwin. When discussing trends in biological evolution, he talked about the opposite of incrementalism … Read more

Make culture visible before you change it

Rise to greet the unseen hand, writes Liz Mellon [button type=”large” color=”black” rounded=”1″ link=”https://issuu.com/revistabibliodiversidad/docs/full_book_dialogue_q4_2019_final_co/86″ ]READ THE FULL GRAPHIC VERSION[/button] There’s an apocryphal story about a group of monkeys, whose keepers prevent them from reaching a tempting bunch of bananas by spraying them with water. Once the monkeys have learned to keep away from the bananas, … Read more

Yes, culture matters in tech too

Those who don’t learn from history are doomed to repeat it, writes Vivek Wadhwa [button type=”large” color=”black” rounded=”1″ link=”https://issuu.com/revistabibliodiversidad/docs/dialogue_q2_2019_full_book/45″ ]READ THE FULL GRAPHIC VERSION[/button] Unfortunately, Apple doesn’t fall far from the tree. A Western tech brand developed by Westerners for Westerners seems incapable of pivoting to new markets. Its forays into China are underwhelming. Prospects … Read more

Ancient stonemasonry holds the key to modern leadership

[button type=”large” color=”black” rounded=”1″ link=”https://issuu.com/revistabibliodiversidad/docs/fullbook__dialogue_q1_2019/40″ ]READ THE FULL GRAPHIC VERSION[/button] Years ago, I took a stone-carving course. My instructor, an Italian stonemason with 50 years’ experience, started the first lesson by saying, “I am going to teach you the same technique that Michelangelo used to carve his work.” My expectations suddenly raced forward as I … Read more

Novartis: Culture is at the heart of performance

The chief executive of Novartis Pharmaceuticals has a clear focus on culture to make a bigger difference for patients and the business, finds Liz Mellon [button type=”large” color=”black” rounded=”1″ link=”https://issuu.com/revistabibliodiversidad/docs/full_book_dialogue_q2_2018_00c75a7dc64042/34″ ]READ THE FULL GRAPHIC VERSION[/button] Paul Hudson joined Novartis as chief executive of the Novartis Pharmaceuticals business unit on 1 July 2016, having held a … Read more

Weave customer experience into organizational fabric

In the new era of peer-to-peer reviews, personal customer experience has the power to make or break brands, writes Graham Lewis Against a backdrop of growing distrust of businesses, governments and other institutions, the consumer has never been less interested in conventional advertising and corporate speak – or more keenly attuned to the reviews of … Read more

Smoke out your culture

The differences between high- and low-margin companies are as much social as they are financial. That makes them hard to reconcile [button type=”large” color=”black” rounded=”1″ link=”https://issuu.com/revistabibliodiversidad/docs/dialogue_q3_2017_full_book/53″]READ THE FULL GRAPHIC VERSION[/button] Back in the late 1980s, big tobacco companies realized that the prospects for growth – at least in the US – were relatively limited. People … Read more