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Blogs

Opinion pieces by leaders and managers

Treat workers like customers

by Sanyin Siang

A customer-centric mindset should extend … Read more

Categories Blogs Tags column, customer centricity, customer experience, employee experience

We need more technical leaders

by Michael Canning

Transformational technical leadership couples practical … Read more

Categories Blogs, Leadership, Technology Tags column, expertise, technical leaders

Leaders hold the world in their hands

by Sharmla Chetty

Zanele Mbeki shows why empowering … Read more

Categories Blogs Tags column, good business

Show me the money

by Phil Young

Financial education on digital transformation … Read more

Categories Blogs, Finance Tags Financial education

Space racer

by Michael Canning

Jane Datta helped NASA reach … Read more

Categories Blogs, Leadership, Strategy Tags human resources, interview, strategy

Inside, out

by Steven DSouza

Leaders’ self-transformation is born of … Read more

Categories Blogs, Leadership Tags leadership, self-development

Empathetic action

by Kirsten Levermore

Advancing racial justice requires a … Read more

Categories Blogs, Book reviews Tags book review, DEI, race

Smart move

by Adi Gaskell

In the wake of the … Read more

Categories Blogs, Book reviews

The future of work is relationships

by Sanyin Siang

Leaders must tend to the … Read more

Categories Behaviour, Blogs Tags collaboration, relationships

Strategy for the future of work

by Ryan McManus

Discussion about how work is … Read more

Categories Blogs, Strategy Tags future of work
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"If outcomes aren’t the starting point, customer centricity risks being product-first marketing by a different name"

Ryan McManus, Dialogue Q3 2022​

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