Consumer behaviour has been changed permanently by the pandemic. How can marketers adapt?

READ THE FULL GRAPHIC VERSION It’s time to experiment Our economies may be reopening, but we can be confident that consumer behaviour won’t snap back to 2019: not now and not ever. This realization is especially important for companies that rely on strong customer experiences as a competitive differentiator – which is most businesses nowadays. … Read more

This is a moment for personal and organizational reinvention

READ THE FULL GRAPHIC VERSION Innovation must have purpose, writes Sanyin Siang Google the words ‘innovation and business’ and you’ll get nearly a billion results, showing just how far innovation occupies the minds of business leaders today. And why not? In a volatile, uncertain, chaotic and ambiguous (VUCA) world, the rules that our predecessors operated … Read more

Curiosity is a leadership superpower

READ THE FULL GRAPHIC VERSION A willingness to explore what you don’t know is the foundation for leading more effectively In theory, curiosity is an essential leadership behaviour. We lionize the Steve Jobs and Thomas Edisons of the world. The business journals regularly proclaim curiosity’s value. But in practice, who has time? Sure, we can … Read more

The GC Index People Leader Series meets…Polisher-Game Changer, Yvette Janse van Rensburg

In this edition of The GC Index People Leader Series John Franklin-Hackett, Founder and CEO at Franklin-Hackett Ltd talks to Yvette Janse van Rensburg, Talent Resourcing Manager at CBRE Global Workplace Solutions about what it is to be a leader and how her natural proclivities support her in a leadership role.   Yvette, your main … Read more