Introvert, extrovert or somewhere in between: We are all ambiverts now

A world of emergent strategy demands that leaders be flexible in how they behave. Karl Moore explains READ THE FULL GRAPHIC VERSION Since Susan Cain’s bestseller Quiet came out in 2012, introverts have been finally getting the recognition they deserve as leaders. In the past, it was widely held that only extroverts could thrive as … Read more

Promoting psychological safety

READ THE FULL GRAPHIC VERSION ‘Zombie’ leaders destroy trust and fatally undermine inclusion, writes Dan Robertson Over the last decade there has been an important shift in discussions about organizational diversity. For many businesses, diversity – defined as the social and cognitive differences which individuals hold – is no longer the end goal. Instead, the … Read more

Drive fright out of the system

Fear is the key, says Liz Mellon [button type=”large” color=”black” rounded=”1″ link=”″ ]READ THE FULL GRAPHIC VERSION[/button] My working career started in the relatively safe environs of the UK Civil Service. As a graduate on an accelerated development path, I was being fast-tracked through an intellectual hothouse. I never feared for my job, only whether … Read more

Dialogue Classic: The laughter dividend

READ THE FULL GRAPHIC VERSION   Humour is powerful. We need to understand more about it Freud found humour of academic interest over a century ago. But it wasn’t until the 1980s that PB Malone and others focused on humour’s relationship to leadership. Much evidence emerged to suggest that humour, when used appropriately, has the … Read more

The Ikea payoff

  Customers are deeply attached to their own creations. Clever companies sell things that consumers can shape themselves, writes Dan Ariely [button type=”large” color=”black” rounded=”1″ link=”″]READ THE FULL GRAPHIC VERSION[/button] The science behind consumer motivation is sometimes counterintuitive. You might think that consumers want you – the supplier – to do as much for them as … Read more

Executives on the brink

READ THE FULL GRAPHIC VERSION Unsupportive cultures and haphazard HR strategies are leading to unmanageable professional stress, finds Ben Laker In high-flying finance jobs, depression is an epidemic. This was the terrifying conclusion from my latest study The Salesperson’s Secret Code, which suggests more than one-in-five employees face stress, depression or anxiety. Why is this … Read more

A beacon in the mindfulness mist

Not all books on psychology’s hottest topic are created equal, finds Liz Mellon [button type=”large” color=”black” rounded=”1″ link=”″ ]READ THE FULL GRAPHIC VERSION[/button] Let me start this review with a confession. I have always had a soft spot for anthropologists. It seems to me that the quiet practice of observing in order to understand, without interfering and thus changing what is … Read more

Meaning and purpose increase mental resilience

“Feeling your work has meaning and purpose increases mental resilience,” uncovers Dr Tara Swart, Neuroscientist in Residence at London’s Corinthia Hotel and Senior Lecturer at Massachusetts Institute of Technology Like snowdrops rising from a snowy tundra, pressure and stress affect us all, every day. The ability to cope with that stress and pressure is found in … Read more